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Site technical support

A server failure or the wrong pressing of one (!) button in the site's administrative panel can lead to the loss of information presented on the site, the inoperability of individual pages of the site, or even the entire resource entirely. Ensuring the functionality of the site is directly related to constant technical support of the site and quick elimination of the causes of failure. If you think that nothing like this will happen to you, then at least think about security of your site. Even with regular software updates and installed protection modules, 100% security does not exist.

All security measures are equally important because attackers use different hacking methods. They start with the way that seems simpler and cheaper. They finish with the one that will give a certain result, or at which the motivation will end. One of the additional security measures is technical support for your site.

For sites created in Viktoiriya Studio, as well as for other sites we have worked with, we provide a TECHNICAL SUPPORT service.

Technical support is a complex service to ensure the normal work of the site. Technical support includes services for checking the functionality of the site and its database, checking the security of the site and eliminating current inaccuracies and failures when loading pages.

When you order and pay for technical support for a year, you get one month as a gift!


How much does site technical support cost?

The cost of technical support for the site in our web studio is from $15 per month, depending on the scope of work and the type of site. We provide technical support for sites in a fully operational state. If something isn't working on your site, we'll first bring your site back to life, and then we'll take it to technical support. The cost of work in each case is calculated individually.

What does site technical support include?

  1. Troubleshooting of minor site issues.
  2. Creation of a backup copy of the site and its database 1 time per week.
  3. Restoring the site from a backup (if necessary).
  4. Interaction with the company on whose server your site is physically located (hosting provider).
  5. 24/7 monitoring of the site.
  6. 24/7 monitoring of unauthorized access to the site and admin panel.
  7. Checking for malicious code.
  8. Domain transfer.
  9. Connecting a security certificate.<
  10. Mail server maintenance.

Technical support is a service that is provided only when the site is fully functional. Technical support does not include content filling or software installation on the site. These are other services that are ordered separately. Ordering technical support from our web studio is profitable for you, because it is a small price for your peace of mind.